Shipping policy
Order Processing
All orders are processed and shipped within 1 week of purchase.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, please allow additional time for processing and delivery. If there is a significant delay in the shipment of your order, we will notify you via email.
Shipping Time
How long does shipping take?
Domestic (USA): 4–7 business days
International: 10–17 business days (varies by country) We proudly ship internationally.
Who handles shipping?
USA ORDERS: For usa orders and Canada we send usually via Fedex . The system will already include the cost of shipping based on your destination , then after order is being processed you will receive the tracking number .
INTERNATIONAL ORDERS: Colombia, Ecuador we ship through our freight carrier that we know, or you can also use the one of your choice.
FOR OTHER COUNTRIES : We can refer you some freight carriers with whom we have shipped merchandise in the past . Check with your sales representative if you do not already have one assigned , please contact us to +13126591764 or email : skincarewholesale1@gmail.com
Note: Keep in mind that the goal of a freight carrier is to receive your order within the us and take it to your destination country and manage the merchandise directly to you . You are free to check freight carriers that work with your country so once you have one , let us know and we will ship it to them .
If you do not have one let us know so we can assign you one based on our past shipments and we will provide you the information . It may be UPS, DHL or a freight company that works specifically with your country .
Considerations
Skincarewholesale.com is not responsible for any item that may be stopped, lost, stolen or any charges that may be associated with customs.
We cannot change the amount of your invoice or provide a second invoice for customs purposes.
Expedited Shipping
If you require expedited shipping, please contact us immediately after placing your order. We will do our best to arrange faster delivery options when available.
Email: skincarewholesale1@gmail.com
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the delivery status of your package.
Contact Information
If you have any questions or concerns regarding your order or our shipping process, please reach out to us using the contact details below:
Email: skincarewholesale1@gmail.com
Business WhatsApp: +1 (312) 659-1764
